FAQ

FAQ in English

– What is LIMUS?
LIMUS is a private international music school. It provides professional education in music for all ages and many instruments. Here you will find a well structured organisation, curricula for individual and ensemble lessons, concerts, projects and a contagious love for music making.

– How do I apply?
First of all you need to decide on one of our programmes, which are
1) children 3-6 ys, lessons in a little group
2) children and young people 5- 20 ys, individual lessons, a.r. combined with ensemble
3) adults, individual lessons
4-6) other courses.
Print the application form, fill in everything and mail or email it to us.
Support: We will happily help you with your specific questions. Just get in touch with us!
Quick fix: 0730 – 63 79 38, weekdays 8.30 – 10.00

– When will my lessons take place?

Lessons in the Music Kindergarten are scheduled in advance. Look at ”Tider music Kindergarten och vuxenensembler”.

Private lessons in all other programmes will be scheduled individually.

Children and young people in program 2) Growing with music, will have a set time for their weekly lesson for a whole term.
New schedules will be established together with the teacher at the start of every school year.
Let us know in advance which time your child is available. The more choices the better. Tell your teacher at the end of a term if you need to adjust your schedule in the following term.

Punch tickets for private lessons for adults, and summer punch tickets, will be scheduled independently together with the teacher.

– What happens after I have applied for individual lessons?
We will contact you by phone to find out more about your plans.
After matching you up with one of our teachers and available timeslots, the teacher will call you.
Together you will decide on a starting date and time for your first private lesson.
You will even talk about further scheduling.
In case we can’t offer an available timeslot we will get back to you asap.

– What happens after I have applied for Music Kindergarten?

Normally you will receive just a short confirmation by email.
About 10 days before the starting date you will get an email with more information.
We need 4 children to start a course. More than 6 children will put the latest applications qeue for the next course.

– How do I pay?

Up until now (juli 2016) LIMUS has not been given access to municipal subventions, except in Staffanstorps kommun.
All our courses will be billed by LIMUS.
We will send an invoice by normal mail.

Please remember to provide the billing number (fakturanummer) on your payments!!

– I have already had some lessons but didn´t get a bill?

LIMUS has made an active choice to put most resources into teaching and good equipment.
All invoicing is done by Gabriele and Anna who sometimes are more occupied with musical matters than with money matters  Bills may be late but they will appear. If not – which could happen by accident- we are grateful for a reminder!

– I recieved a bill two months in advance?

That can happen before the fall term for the pupils in the program 2).
These courses are continual. Billing in advance makes it possible to give the teachers a guaranty of work and the pupils a guaranty of participating in the first round of scheduling.
It is always possible to only pay 50% in advance.

Do I buy closed units or do I need to cancel a place?
Please read our rules on LIMUS Cancellation Policy.
Short version:
Courses in Music Kindergarten are closed units with 10 lessons.
You don’t need to cancel but you get a question whether your child wishes to continue. A new application form is needed for every course.

Course in program2) Growing with music:
These courses are continual. A place needs to be cancelled not later than June 1 before the fall term and Dec 1 before the spring term. We need to get a written cancellation by email or mail.
If you already have got a bill for the following term and we did not hear from you before 7 days after the expiry date you are comitted to pay 50% of the fee for the course.
Talk to us in advance if maybe you are unsure about leaving Sweden for another country. In that case we´ll find individual solutions.

Punch tickets and summer punch tickets are closed units. No cancelling is needed. You can buy a new punch ticket as soon as you like. Your initial application can easily be reactived by writing us an email that you would like to buy a new punch ticket.

– Our child has participated in Music Kindergarten but now we would like to change to private lessons. Do we need to send a new application?
Yes, that´s right. Fill in the right number for the course 2a) or 2b) and the instrument. Please note that these courses are continual courses.

– We heard about someone teaching for 200kr for 30 min. Why should we pay 290kr for private lessons at LIMUS?
Most people teaching for low rate don´t pay taxes and VAT. To be sure not to buy ”black” lessons always ask for the registration number and check e.g. www.ratsit.com whether the person is registered for teaching private lessons and paying VAT. Find out whether this ”teacher” has studied for higher levels of music and why he/she is not working officially.
You and your childs love for music are worth more than ”black” moneymaking.
Buying lessons from LIMUS is your guaranty that all taxes, VAT and insurances for the teachers will be paid. And of course you gain the whole range of knowledge, concerts and workshops which only can be provided by a group of professionals.

– What is the best time to talk to you by phone?
Gabriele is easiest to reach weekdays 8.30-11.30
You could always write an email and she will call you back at another time.
Ask your teacher about the best time to call. The phone number is provided on the bill.

– To whom do I talk to if I´m not satisfied?

You always have two people att LIMUS to talk to: your teacher and/or Gabriele. Both of them respond to comments concerning music teaching issues. Comments concerning administration will be responded by Gabriele. Never hesitate to talk to us if you find something that is not as you expected it to be. We are all professional music teachers and will try to do our very best for you!

2016-07-22