Terms and Conditions regarding Notification of absence, Rescheduling of individual lessons and Cancellation of a position in a continuous course.
1. Rescheduling of individual lessons
In case of illness or absence, always notify your teacher as soon as possible.
LIMUS applies the 48-hour rule: In order to replace a lesson, you need to make a cancellation to your teacher 48 hours (at the latest) before scheduled time. Otherwise, the lesson will expire. The cancellation should to be sent to the teacher by text message or e-mail.
1.1 Makeup lessons
Program 1 = Courses in “Music Kindergarten”: Group lessons cannot be replaced.
Program 2 = Courses in “Growing with music”: You are allowed to reschedule a maximum of two (2) lessons per term, given that you have notified your teacher by text message or e-mail 48 hours (at the latest) before the scheduled lesson time. A makeup lesson must fit in our teacher’s regular schedule, preferably within our two replacement weeks.
Program 3 = “Mindfulness in Music”, punchticket: You are allowed to reschedule a lesson 48 hours (at the latest) in advance. Mind the expiration date of the punchticket and remember: late cancellation and the lessons expires.
Program 4 and 6 = Group lessons cannot be replaced.
Program 5 = “Maxflex”: see Program 3.
Students who have applied through Staffanstorp music school cheque: No replacement lessons are given.
Summer courses: The lessons for the entire punchticket are scheduled at the beginning of the course. Thereafter, just one (1) lesson can be rescheduled according to the 48 hours rule,
1.2. Ill teacher:
If your teacher is ill or absent we will arrange for a substitute teacher, or propose to reschedule your lesson.
If possible, we will always try to contact you if a lesson has to be cancelled. Always keep your contact info updated with us.
2. Cancelling your position
2.1. Cancelling your position a continuous course (listed student, line 2)
A written cancellation is required in case you want to leave a position in one of our continuous courses. Discussing it with your teacher is recommended but not enough. Send your cancellation by mail to LIMUS, Helgeandsgatan 7, 223 54 LUND or by email to firstname.lastname@example.org. Write your name, personal number and your teachers name. Important! Last day for cancellation is 1st of June for the autumn term and 1st of December for the spring term.
2.1.1. Cancelling your position in a continuous course (listed student, line 2) after the last cancellation day has passed:
LIMUS is mailing invoices to listed students in December for the spring term and June for the autumn term.
If you do not wish to continue – and have missed the first deadline – please contact us before the expiration date on the invoice. In that case, we only charge an administration fee of 400 kronor.
If your cancellation arrives at LIMUS after the expiration date on the invoice, you will have to pay half the course fee.
If your cancellation arrives at LIMUS later than 48 hours before the official start of the course you will have to pay the entire course fee.
2.1.2. Cancelling a application for a continuous course ( line 2, new student)
From the date of the application, you have 14 days to take it back with no charge. After that, your application will be binding.
Note! Cancelling the application is not possible if we have agreed upon a lesson time, teacher and have sent you the welcome e-mail. After the welcome e-mail has been sent, but earlier than 48 hours before the first lesson, you will have to pay half the course fee. After that, you will have to pay the entire course fee.
Cancelling your application before we have offered you a position: In case of queue we will inform you as soon as an available position appears and hold it for you. If you don’t accept a reserved place you will be charged with an administration fee of 400 SEK. Therefore, please do notify us in case you are leaving your queue position.
2.2. Cancelling your application for the punchticket (line 3) or within a course in “Joy and Knowledge” (line 4)
Course 3a), 3b) och 4b1): If you have changed your mind, just notify us by email before the expiration date on your invoice. We will only charge an administration fee of 400 kronor and the cost for already used lessons. After the expiration date you will have to pay the entire course fee.
Group courses 4a) och 4c): After the application date you have 14 days to cancel without any fees. However, if you apply later then 14 days before the course start and regret your application you will have to pay half of the full course fee.
2.3, Cancelling your application for a course within Music Kindergarten (line 1)
Cancelling an application to Music Kindergarten costs 400 kr in administration fee. Cancelling later than four weeks before course start will cost half the course fee. From ten work days before course start and after the course has started, cancelling will cost the entire course fee.
2.3. Cancelling your application for a summer course, or Vinterklippkortet
Summer courses and Vinterklippkortet are seasonal commodities and are scheduled individually. When the teacher and you have agreed about the schedule we send a welcome e-mail. If you want to cancel the course after that you will need to pay the entire course fee. Queue: If you are queuing for a place on a summer course and change your mind, we will not charge you.
2.4. Cancelling your position in a continuous course for students from Staffanstorp
Staffanstorp municipality require two months’ notice for cancellation, all year round. Last cancellation date before autumn term is june 15th, last cancellation date before spring term is nov 1st. Invoices covering half the course fee are sent out two times per term – at the end of September and November for the fall term, and at the end of February and April for the spring term.