LIMUS Cancellation policy

LIMUS Policy for notification of absence, rescheduling of individual lessons and cancellation of a position in a continuous course.

Rescheduling of individual lessons:

In case of illness or absence, always notify your teacher as soon as possible.

LIMUS applies the 48-hour rule: In order to replace a lesson, you need to make a cancellation to your teacher 48 hours (at the latest) before scheduled time. Otherwise, the lesson will expire.

Makeup lessons:

Program 1 = Courses in “Music Kindergarten”: Missed group lessons cannot be replaced.
Program 2 = Courses in “Growing with music”: You are allowed to reschedule a maximum of two lessons per term, given that you have notified your teacher 48 hours (at the latest) in advance. The scheduled time for the makeup lesson has to fit in our teacher’s regular schedule, preferably within our two replacement weeks.

Program 3 = “Mindfulness in Music”, punchticket: You are allowed to reschedule a lesson 48 hours (at the latest) in advance. Mind the expiration date of the punchticket and remember: late cancellation: the lessons expires.

Program 4 and 6 = Missed group lessons cannot be replaced.

Program 5 = “Maxflex”: see Program 3.

Summer courses: The lessons for the entire punchticket are scheduled at the beginning of the course. After that we apply the 48-hour rule for cancellations (see above).

Ill teacher:

If your teacher is ill or absent we will arrange for a substitute teacher, or propose to reschedule your lesson.

If possible, we will always try to contact you if a lesson has to be cancelled.

Cancelling your position in one of our continuous courses (line 2)

A written cancellation is required in case you want to leave a position in one of our continuous courses. Discussing it with your teacher is recommended but not enough. Send your cancellation by mail to LIMUS, Möllegatan 8, 222 29 LUND or by email to info@lundsmusiksalong.se

Important! Last day for cancellation is 1st of June for the autumn term and 1st of December for the spring term.

LIMUS is mailing invoices to listed students in December for the spring term and June for the autumn term.

If you do not wish to continue -and have missed the first deadline – please contact us before the expiration date on the invoice. In that case, we only charge an administration fee of 400 kronor.

If your cancellation arrives at LIMUS after the expiration date, you will have to pay half the course fee.

If your cancellation arrives at LIMUS later than 48 hours before the official start of the course you will have to pay the entire course fee.

Cancelling a new application in line 2 after accepting a position:

In case of cancellation earlier than 48 hours before official start you will be charged half the course fee. If your cancellation arrives at LIMUS later than 48 hours before the official start for the course you will have to pay the entire course fee.

Cancelling your application for the punchticket (line 3) or courses within Music Kindergarten (line 1):

Punchticket: Notify us before the expiration date on your invoice in case you have changed your mind. In that case, we only charge an administration fee of 400 kronor and the cost for already used lessons. After the expiration date you will have to pay the entire course fee.

Cancelling an application to Music Kindergarten costs 400 kr in administration fee. But: Cancelling later than four weeks before course start will cost half the course fee. From ten work days before course start and after the course has started, cancelling will cost the whole course fee.

Cancelling your position in one of our continuous courses for students from Staffanstorp:

Staffanstorp municipality requires two months’ notice for cancellation, all year round. That means last cancellation date before autumn term is june 15th, and last date before spring term is nov 1st. Invoices covering half the course fee are sent out two times per term – at the end of September and November for the fall term, and at the end of February and April for the spring term.

Cancellation is made directly through Staffanstorps homepage. You also need to write to us on fredrik.limus@lundsmusiksalong.se

2017-01-04